Make a complaint

We're here to help, call our helpline 0302 222 929 If you think an organisation has failed to comply with the legislation we regulate, we may be able to help. .

Complain about nuisance calls and messages If you have a complaint about receiving unwanted electronic marketing, for example via telephone, email or text, we may be able to help. Complain about accessing information If you have a complaint about accessing information – whether it’s information about you or information you’ve asked for from a public body – we may be able to help. Complain about how your information is being handled If you have a complaint about the way an organisation has handled your personal information – perhaps they hold information about you that’s wrong, they have held it for too long or they have lost it – we may be able to help.

Concerns about cookies If you're concerned about the use of cookies on a website, you can report your concerns to us. Satisfied with our service? We aim to give the best possible service to all our customers. If you are dissatisfied, you can complain. You can also let us know if you think there is something we have done well.

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